Multimodal Custom AI Agent is an advanced tool capable of assisting in multi-format information management, understanding communication needs, and providing real-time solutions. From interpreting and combining text, voice, image, and video, personalizing responses, and automating interactions, to generating intelligent reports, analyzing multimodal data, and optimizing digital experiences, this agent becomes a strategic ally for companies and institutions seeking to improve accessibility, strengthen interaction, and ensure more agile, precise, and effective communication.

Its main advantage is intelligent automation in communication processes and multimodal information interpretation: it operates 24/7, reduces response times, and optimizes each stage of the digital interaction cycle. With the ability to adapt to the needs of companies, teams, and users, the Multimodal AI Agent not only integrates and processes text, voice, image, and video, but also interprets data in real-time, personalizes experiences, and generates accurate reports to improve efficiency and accessibility.

Advantages and Benefits

Multi-format Interaction

Processes text, voice, image, and video in an integrated manner to provide more complete and natural responses.

Continuous 24/7 Automation

Available at all times to handle requests, process information, and generate reports without interruptions.

Adaptability to Different Sectors

Can be implemented in education, healthcare, commerce, customer service, marketing, security, and more.

Real-time Processing

Instantly analyzes multimodal information, reducing response times and improving efficiency.

Scalability and Personalization

Adjusts to the needs of companies of any size, configuring according to objectives and workflows.

More Accessible and Inclusive Experiences

Enables interaction in different formats, facilitating communication for users with diverse needs.

Success Stories

Zendesk + AI Agents

Zendesk sought to improve customer service across multiple channels, reducing response times and optimizing operational costs.

Customized AI agents were implemented, capable of handling frequent queries, escalating complex cases to humans, and analyzing interactions in real-time.

Results:

  • 40% reduction in response times.

  • 25% operational savings.

  • Improved customer satisfaction (+30% in surveys).

  • 24/7 availability in more than 10 languages.

Features

Multimodal Custom AI Agent

Multi-format Processing

Capable of analyzing and understanding text, voice, images, and video in an integrated manner.

Contextual Intelligence

Interprets data from different sources simultaneously, offering coherent and context-adapted responses.

Voice and Image Recognition

Incorporates advanced speech-to-text and computer vision technologies to transcribe, classify, and understand visual and auditory content.

Multimedia Content Generation

Produces reports, graphics, summaries, presentations, images, or texts according to user needs.

Digital Process Automation

Integrates workflows in CRM, ERP, LMS, and communication platforms to reduce times and operational costs.

Real-time Interaction

Handles queries and processes information simultaneously in multiple formats, guaranteeing speed and precision.

Advanced Personalization

Adjusts the tone, style, and format of interaction according to brand identity or user profile.

Multi-platform Compatibility

Connects with social networks, e-commerce platforms, educational environments, healthcare systems, and more.

Important: Our artificial intelligence services are constantly updated by our expert AI team. If you need any function that currently doesn’t exist, please email us at sales@vexsoluciones.com to request it and consider it in our upcoming updates.

How to Get Started?

Multimodal Custom AI Agent

It’s an advanced artificial intelligence solution designed to enhance business innovation, emulate the strategic reasoning of an R&D team, and automate disruptive project management with precision, reliability, and maximum efficiency.

Comprehensive Innovation Generation

The Innovation AI Agent creates proposals in real-time, from designing new products and services to optimizing internal processes, ensuring each initiative is aligned with market trends and the organization’s strategic objectives.

Natural Language Processing (NLP)

Thanks to advanced NLP technologies, it understands requests in natural language, allowing innovation teams to request analyses, validate concepts, or generate reports through simple instructions, obtaining clear, precise, and tailored results.

Access to Multi-platform Information

Connects with CRM, ERP, research platforms, sector databases, and project management tools, accessing key information such as emerging trends, market studies, and performance metrics to enrich decision-making.

Automation of Innovation Processes

The Innovation AI Agent automates tasks such as feasibility analysis, project prioritization, future scenario simulation, strategic report generation, and innovation portfolio management, reducing execution times and increasing the effectiveness of growth strategies.

  • Clear Objectives: Define specific business goals.
  • Identified Use Cases: Identify specific application scenarios.
  • System Integration: Compatibility with internal systems and databases.
  • Data Security: Ensure information privacy and security.
  • Customization and Adaptability: Responses tailored to business needs.
  • Scalability: Handle growth in interaction volume.
  • Channel Interoperability: Operate across multiple communication channels.

Our Clients

Thanks to the Innovation AI Agent, we managed to reduce new project validation time by 40%. Now we can launch to market faster and with greater security.

Ana María

It helped us identify business opportunities we hadn’t considered. It’s like having a team of analysts working 24/7 by our side.

Patricia Yabes

The market trend analysis generated by the AI is incredibly accurate. It has been key to making strategic decisions in our international expansion.

Jennifer Rodriguez

With this solution, we were able to automate the management of our R&D project portfolio. Before it took us weeks, now we do it in hours.

Norca Lara

The Innovation AI Agent allowed us to prioritize projects more objectively, based on real data and not just intuitions. It has changed how we manage innovation.

Lourdes Lorin

Simulating future scenarios with the AI has helped us better prepare for market changes. It’s like having a strategic compass always updated.

Suzzane Amorin

The savings in time and resources have been enormous. Now our team dedicates more time to creativity and less to repetitive research tasks.

Victor Inche

The most valuable aspect has been its ability to integrate with our management tools and CRM. Information flows automatically and without friction.

Claudio Perales

The agent helped us detect an emerging trend that completely transformed our commercial strategy. Today we are leaders in our sector thanks to that vision.

Mariano Noe

Frequently Asked Questions about Multimodal Custom AI Agent

Discover the most common questions and answers from the community:

It’s an artificial intelligence solution designed to boost creativity, analyze trends, optimize R&D projects, and automate strategic innovation processes in companies and institutions.

Facilitates idea generation and validation, identifies business opportunities, analyzes market data in real-time, and generates strategic reports to accelerate growth and competitiveness.

No. It’s designed as a strategic ally that complements and enhances human work, reducing repetitive tasks and offering valuable insights so teams can focus on creativity and decision-making.

Integrates information from CRM, ERP, market databases, sector studies, and emerging trends to provide customized reports and recommendations.

Yes. The Innovation AI Agent is flexible and can adjust to industries like technology, healthcare, education, energy, retail, finance, and more.

Absolutely. It’s designed with advanced security protocols, data encryption, and regulatory compliance to protect your company’s confidential information.

Yes. It connects with platforms like CRM, ERP, project management systems, and even external databases, ensuring a unified workflow.

Automates data collection and analysis, generates reports instantly, and optimizes project management, reducing work times and resources invested in manual processes.

Yes. Strategic reports adapt to each organization’s needs, showing key metrics, project feasibility, and future scenarios in a clear and detailed manner.

No. Its interface is intuitive and designed so any professional can interact with the AI using natural language instructions.